Dermefface FX7 guarantee

Answers To Common Questions

For your convenience, below you'll find answers to some common questions we get about Dermefface FX7™ Scar Reduction Therapy.

Please take a moment to review them and if your question isn't answered here, please be sure to contact us directly.

We'd be happy to speak with you!

  1. What is Dermefface FX7™ Scar Reduction Therapy?

    With Dermefface FX7™, you can finally stop being a victim of your scars! There's no more embarrassment. No more hiding scars with clothes or makeup. No more wondering if people are 'looking'.

    Because using this scientifically advanced blend of clinically proven active ingredients, moisturizers, and antioxidants, you can finally fade and even minimize scars... for good!

    There's no painful laser surgery or costly steroid injections. Just apply the luxurious, non-greasy, fast-absorbing cream to your scar twice daily to begin seeing visible results as early as the first 4 weeks of use!

    Results are guaranteed...or your money back!

  2. What kind of scars does it work on?

    Dermefface FX7™ can be used on almost all types of scars, including acne scars, surgery scars, illness scars, and injury scars – with the single exception of keloid scars.

    Treatment of keloid scars should be discussed with your doctor. (Keloid scars continue to grow beyond the boundaries of your injury due to 'out of control' production of collagen.)

  3. How does Dermefface FX7™ work to get rid of my scars?

    Even once your injury appears to have healed and the scar is formed, your skin is still busy below the surface 'remodeling' your skin.

    And depending on the size and depth of the scar, this remodeling phase can take up to 2 years!

    That's where Dermefface FX7™ comes in.

    By working with your skin's natural 28-day cycle of regeneration, its 7 clinically proven active ingredients, 10 potent antioxidants, and 5 super moisturizers work synergistically on every layer of your skin to diminish the appearance of your scars by:

    • Fast-tracking your healing through the final Skin Remodeling Phase (IV)
    • Pushing your 'scarred cells' to the surface where they can be sloughed away
    • Increasing the production of 'normal cells' to replace the scarred cells.

    ... So that, ultimately, your scars fade FASTER and MORE DRAMATICALLY!

    Skin aging around your scarred area is reduced. Redness and discoloration fade. And flakiness and itching should no longer be a problem thanks to the deep, penetrating moisturization.

  4. Will my scars be completely gone... erased?

    While Dermefface FX7™ has been formulated to diminish the appearance of both new and old scars, without a doubt, the most dramatic scar-fading results with Dermefface FX7™ may be seen on scars that have not fully matured (i.e. that haven't completed Phase IV – Remodeling).

    So ideally, you should begin applying Dermefface FX7™ to your scars within 3 months to 2 years of injury.

    However, we know every person – and every scar – comes with their own unique story. And many of our clients have experienced impressive results on 'older' more established scars!

    So that's why we offer you the opportunity to try Dermefface FX7™ RISK FREE for 90 days! Because your satisfaction is our #1 priority and we want to encourage you to try it!

    We take all the risk... If Dermefface FX7™ doesn't fade your scars to the degree you were expecting, you can simply return your empty bottles to us within 97 days of purchase (90 days to use it + 7 days to return it) and we'll issue you a full refund of monies paid minus only your shipping fees.

    What could be more fair?

  5. How fast can I expect results?

    With Dermefface FX7™, many clients report beginning to see results within the first 4 weeks of use.

    However, given that most scars occur deep in the skin, over multiple layers, to get the very best results we recommend a minimum 90-day commitment as fading scars requires patience.

    • For minor surface scars caused by abrasions or acne, plan to use for 3-4 months for best results.
    • For deeper scars, from surgery or injury, plan to commit to use for at least 6 months for best results.

    This might seem like a long time, but keep in mind that, again, scars can take up to 2 years to fully mature!

    So any company or 'professional' who promises you results in less than 30 days should be looked at with a VERY critical eye. (Actually, we recommend you run away, far and fast...)

    Because your skin's natural regeneration happens as a 28-day cycle!

    So to lessen the appearance of scars, you need to be patient as your 'scarred cells' are slowly pushed to the surface, sloughed off, and replaced by 'normal cells.' Depending on the size and depth of your scar, this can take anywhere from 90 days to 6 months.

  6. Does it work on old scars?

    Yes, Dermefface FX7™ does work to fade older, mature scars (i.e. scars older than 2 years).

    However, the most dramatic results are seen on scars that are between 3 months and 2 years old, so the sooner you begin applying it, the better!

  7. Can I use it on surgery scars – like caesarean or breast enhancement scars?

    Absolutely! Though, keep in mind that these deep surgery scars really do take the full 2 years to mature, so you'd be wise to commit to a minimum 6-month program, for best results!

  8. How soon after surgery or injury can I use Dermefface FX7™?

    You can begin applying it as soon as the wound is closed and dry with sutures, stitches, and staples removed. If you have any concerns, you should speak with your doctor before use.

  9. Can I see a complete ingredient list?

    You bet! We've included the list below for your convenience, plus you can read more about individual ingredients in the formulation by visiting our Formulation Info Page.

    INGREDIENTS: Water (Aqua), Glycerin, Beta-Glucan, Pentylene Glycol, Dl-Panthenol, Saccharide Isomerate, Verbena Officinalis Extract, Hydrolyzed Soybean Fiber, Niacinamide, Allantoin, Vaccinium Myrtillus (Bilberry) Fruit Extract, Euterpe Oleacea Fruit Extract, Lycium Barbarum (Goji) Extract, Aristotelia Chilensisui Fruit Extract, Aronia Arbutifolia/Aronia Melanocarpa (Chokeberry) Fruit Extract, Garcinia Mangostana Fruit Extract, Punica Granatum Fruit Extract, Morinda Citrifolia Fruit Extract, Disodium EDTA, Hydroxyethyl Cellulose, Phenoxyethanol, Ethylhexylglycerin.

  10. How long will one tube of Dermefface FX7™ last me?

    It will vary depending on how much coverage you need, but generally speaking, assuming you're applying it to a single area of scarring, you can expect a tube to last you about 30 days.

  11. I have sensitive skin. Will Dermefface FX7™ cause rashes or breakouts?

    If your skin is particularly sensitive, we recommend you test a small amount of the product on your arm or jaw line before using a full application... We have received no complaints to date, but everyone is different!

    Just remember, Dermefface FX7™ comes with a money back guarantee that gives you a generous 90 days to try it risk free, so there's no harm in testing it!

  12. What are the instructions for usage?

    Apply a thin layer of the cream to your scar and the skin immediately surrounding it, gently smoothing until the cream has been fully absorbed. For best results, apply to your scars twice daily, morning and evening, until the desired results are achieved. It may be worn under your makeup.

  13. Where is Dermefface FX7™ manufactured?

    All of our Skinception™ products are manufactured in the United States according to strict cGMP standards in an environment with comprehensive quality controls that comply with international standards.

  14. How long does shipping take?

    We offer outstanding shipping options that meet the needs of every one of our customers. We can get your order to you as fast as you want. You want it overnight? You'll get it. You want it there in 2 days? You'll get it. Maybe you are on a budget and can't afford express delivery? We can do that for you as well. Meeting the needs of our customers does not end with the purchase of our product.

  15. Do you offer a guarantee?

    Absolutely! Please try our product for 90 days and if for any reason you are not completely satisfied simply return the unused portion in the original container within 97 days of receiving your order (90 day trial + one week return shipping), and we will refund you 100% of the product purchase price, excluding shipping & handling.

    If you want to take advantage of our special savings by ordering multiple containers, not to worry. You can still try the product absolutely risk-free for 90 days. Simply return the first three empty containers (your 90-day supply), and all additional unopened containers within 97 days of receiving your order (90 day trial + one week return shipping), and we will refund you the entire purchase price, excluding shipping & handling, for each returned item. No questions will be asked.

    How can we make this incredible guarantee? Because we KNOW you will be satisfied with our product.

    That said, please do not ship any product back after the 90-day refund period has expired, as we will not be able to provide a refund or ship the product back to you after the 90-day refund period has expired. Please feel free to try our products, but refunds are limited to one order per customer.

  16. Do you offer discounts?

    As mentioned, depending on the size and depth of your scars, for best results you should plan to use Dermefface FX7™ for at least 3 to 6 months to achieve the very best results.

    And to encourage this commitment to use, we offer generous savings to those who purchase a 3 month supply or greater of Dermefface FX7™. To view savings available with purchase, click here now.

  17. Is customer support available if I have questions?

    We have one of the best customer service departments available anywhere. Click here now to contact them.

  18. What name will show up on my credit card?

    Credit card charges will appear on your statement as "" or "".

You're Invited To Try It RISK FREE!

Skinception Guarantee SealWe know every person – and every scar – comes with their own unique story.

So that's why we'd like to offer you the opportunity to try Dermefface FX7™ RISK FREE for the next 90 days (that's 3 bottles).

This is more than enough time for you to experience the full effects of this advanced scar-fading formulation and see for yourself whether or not it's fading your scars.

Please try our product for 90 days (3 bottles) and if for any reason you are not 100% satisfied, simply return the three empty containers within 97 days from the time of delivery for a full refund excluding shipping charges. If you wish to take advantage of the price discount by ordering multiple boxes don't worry. Any unopened boxes returned along with your first three opened boxes within the 97 day guarantee period will also be eligible for a full refund.

That said, please do not ship any product back after the 97-day refund period has expired. Please feel free to try our products, but refunds are limited to one order per customer.

How can we make this incredible guarantee?

Because we KNOW you will be satisfied with our product. It's that simple.